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Walmart Bentonville AR Customer Service: A Comprehensive Guide
Welcome to a detailed exploration of the customer service at Walmart Bentonville AR. Whether you’re a frequent shopper or considering visiting this store for the first time, understanding the services offered and how to get the most out of them can make your experience more enjoyable and efficient.
Location and Store Hours
Walmart Bentonville AR is located at 2001 SE J St, Bentonville, AR 72712. The store is open from 6:00 AM to 11:00 PM on weekdays, and from 7:00 AM to 11:00 PM on weekends. It’s important to note that these hours may vary, so it’s always a good idea to check the latest information before planning your visit.
Customer Service Desk
The customer service desk at Walmart Bentonville AR is staffed with friendly and knowledgeable associates who are ready to assist you with any inquiries or concerns. You can find the customer service desk near the entrance of the store. Here are some of the services they offer:
| Service | Description |
|---|---|
| Return Policy | Assistance with returning items purchased from Walmart Bentonville AR, including understanding the return policy and processing returns. |
| Product Information | Providing detailed information about products available in the store, including specifications, pricing, and availability. |
| Special Orders | Assisting customers with placing special orders for items not available in the store. |
| Gift Cards | Helping customers with purchasing, reloading, and checking the balance of gift cards. |
| Store Policy | Answering questions about store policies, such as parking, restrooms, and shopping cart availability. |
Online Customer Service
In addition to the in-store customer service, Walmart Bentonville AR offers online customer service options for your convenience. You can reach out to them through the following channels:
| Channel | Description |
|---|---|
| Walmart.com | Visit the Walmart website and navigate to the customer service section for FAQs, live chat support, and contact information. |
| Walmart App | Use the Walmart app to access customer service features, including live chat support and the ability to track orders and returns. |
| Send an email to the customer service department at [email protected] for assistance with your inquiries. | |
| Phone | Call the customer service hotline at 1-800-WALMART (1-800-925-6278) for immediate assistance with your concerns. |
Community Engagement
Walmart Bentonville AR is committed to the local community and actively engages in various initiatives. The store often hosts events and partnerships that benefit local organizations and residents. To stay informed about these opportunities, you can:
- Follow the store on social media platforms like Facebook, Twitter, and Instagram.
- Visit the store’s website for updates on community events and initiatives.
- Join the Walmart Bentonville AR email list to receive newsletters and announcements.
Feedback and Suggestions
Walmart Bentonville AR values customer feedback and suggestions. If you have any comments or concerns, you can:
- Fill out a comment card at the customer service desk.
- Use the online feedback form available on the store’s website.
- Submit a suggestion through the Walmart app.
